CAC Basketball

SIGN-UP FAQ

FALL 2024 UPDATES

The FALL 2024 league sign-up and payment information is now updated. We are starting the season on TUESDAY SEPTEMBER 3rd. Don’t hesitate to sign yourself or your team up early to make sure there are spots in the league on the night you want to play in. CAC Basketball’s web presence is continuing to undergo major changes so see below for any questions you might have. Reach out to Jason@CACBasketball.com with any other questions

Key Dates
Sign-ups Open – NOW
Draft League Payment Deadline – FRIDAY AUGUST 23rd

Draft Week – AUGUST 24th-29th
Team Payment Deadline – FRIDAY AUGUST 23rd
Fall 2024 Tip-Off – TUESDAY SEPTEMBER 3rd

By registering and paying online each season, the CAC Basketball leagues will be more user friendly and hassle-free! To sign-up yourself or your team, or if you have any questions, please email Jason@CACBasketball.com

Steps
1. CHOSE: All available options for both teams and individuals are listed at the following link: https://cacbasketball.playbookapi.com/programs/register/
2. REGISTER: everyone must create a new account if it is their first time on the site, or log-in to their existing account if they’ve played at CAC Basketball since 2023.
3. PAY YOUR INVOICE: You spot in a league is guaranteed once you have paid your invoice. You do not have to pay at this time, however paid teams/individuals are given priority over those not paid.

FAQ

Q – Are any of these FAQs different?
A – Our sign-up process is now in the start of it’s second year, so some of you actually know what you’re doing now! That being said, there will be issues that pop up using this new system for the first time, so please, please send me a text (617-921-7851) or email (Jason@CACBasketball.com) and let me know if something isn’t working correctly

Q – So what’s the deal, what is changing?
A – Everything that you once knew has already changed and you’re forgetting the old ways. That’s ok!

Q – Most importantly, are any league fees changes?
A – Starting Winter 24, individual league fees are $225 while team fees are $1,600. This does not include the credit card processing fee added to each transaction online. This fee is 3.9% of a total invoice if paid with a credit card, 1.9% if paid with direct debit bank account.

Q – What happened to the “Hold My Spot” $100 team fee?
At this time, we have removed the team deposit, as it caused issues with later payments being split between team members. Team captains (or one other designated player) must pay the team fee in full prior to the deadline.
Please remember that ALL LEAGUE FEES ARE DUE by FRIDAY AUGUST 23rd.

Q – How do I avoid these new fees?
A – You cannot completely avoid these fees, however you can reduce them. You have the option to pay for league fees via ACH transfer directly from your bank account which will lower the total fee to 2.0% of the total invoice, meaning the fee is reduced by half when paying with ACH transfer.

Q – Is the Multi-League Discount for Draft Leagues coming back?
A- It is! If you’re playing in multiple Draft Leagues you receive a $50 discount ($400 instead of $450 to play in two leagues). I’m thrilled we were able to bring that back to reward our most dedicated CACers for coming back time and again and putting up with Chas’ rambling in Over-30 Legends and Franchise. When you register for a league, there is a “Coupon Code” box during your sign-up, enter “Multi-League Discount” and you automatically get $50 off at check-out. If you do not add this code at the time that you sign-up for the leagues you cannot go back in and add it. If you forget, it will still be honored it. Reach out (jason@cacbasketball.com or 617-921-7851) to get it added to your invoice by the admit (Tibbs). This discount only applies in multiples of two. Playing in 3 leagues is one discount for $50. Playing in 4 (you crazy animal), that’s $100 off.

Q – Is the Multi-League Discount for Team Leagues?
A – At this time the Multi-League Discount only applies to players playing in multiple Draft Leagues in the same season.

Q – Ok, but really, how do I do this?
A – Alright, first things first, everyone playing in the upcoming season MUST sign-up for a new account through our new Playbook overlords. This is what will allow the app to be customized to your leagues, teams and schedule. It’s at the top of the page to the right. Then you can pick a league. Draft Leagues are filed under “Programs” and Team Leagues are filed under “Leagues”. Pick the one you want to sign-up for and sign-up for yourself. There are a number of boxes to fill-out / check (emergency contact is optional) but step by step you’ll get signed up

I know change is hard and change can be scary, but you’ve got this!

Q – What’s this about uploading a photo?
A –  This is YOUR profile. It will be connected to the app where you will see all your teams, games, schedule, etc. We’ve got some fun things planned, so yes, please upload a head shot!

Q – I get an error message after creating an account while trying to sign-up for the league. What can I do?
First, let me know (Jason@CACBasketball.com), and then close your browser, open a new one and log-in to your account. If after trying to register you still can’t, I should be able to add you on the backend.

Q – Can you please make the waiver sign-up easier?
A – We can! After you register for a league you will directed to accept the waiver before paying your invoice. Please click the red arrow to expand and read the invoice.

Q – If a League doesn’t happen, what steps do I take to get a refund?
A – You’ll be refunded within 5 business days of the league being cancelled.

Q – A signed up and paid for a Draft League but need to withdraw, can I get a refund?
A – Allow me to introduce our new CAC BASKETBALL REFUND POLICY

“All customers that wish to withdraw from a league or season that is paid for must do so before the posted “Payment Deadline” (1-2 Weeks prior to the start date of a season). A full refund on the league price (not including processing fees) will be given with written notice of intention to withdraw from the season prior to the given “Payment Deadline” for a season. Customers can also choose to be given a credit on a future season in the amount paid in full.

Refunds will be issued through the original payment method used to pay the invoice. Refunds will be provided within 7-10 business days of the withdrawal from a league or season.

No refunds will be given after the ‘Payment Deadline’ has passed. All customers that withdraw from a league or season after the ‘Payment Deadline’ has passed will be given a prorated credit on a future season”

Q – How much are jerseys?
A –  Glad you asked because we now have a CAC pop-up store! You can order your jersey directly from our online store, pick your size and jersey number and have it shipped directly to your house! You don’t have to go anywhere prior to your first game, wonder if we will still have your size/number combination available, or anything else like that. Oh, and if you want any gear with the new CAC logo? We’ve got your covered, check it out!

The store will close on August 2nd so make sure you put your order in by then!

All players are required to wear CAC jerseys to games.

Q – I’ve been playing for a few seasons now, can you just hook me up with a free jersey?
A – Sorry, to control inventory and avoid raising league fees for everyone (for one more season anyway), anyone who needs a jersey should order one online and pick-up any other CAC gear they want to rock.

Q – I constantly ruin/lose/leave my jersey behind at the gym. What can you do for me?
A – Nothing, I can do nothing. I can’t even do anything for myself, come on guy.

  1. Make sure that you wash your jersey in cold water, not hot
  2. Do not put your jersey in the dryer
  3. Have you tried being the Lisan Al Gaib and being able to see both the past and future? Surely that would aid you in finding your jersey or preventing the steps that were taken to ruin it. God I’ve waited decades to shoe horn in Dune references. Our (Freman) time has come!

The dryer (and not being the Lisan al Gaib) is the cause of every ruined CAC jersey ever. This will never change. Simply hang your jersey up to dry (or ask your parental unit/significant other to do it for you) and it will last for years and years. I have still been hitting the peloton pretty hard the last few months and the first chance I get I’m going to squeeze into my vintage 2005 CRFC jersey. Then I’m going to try on the old high school one too. To me there’s nothing like the maroon of the Quaboag Cougars to really get the competitive juices flowing. That and the Christian rock I had to listen to back then. I was a weird kid…

Q – I want to pay as an individual, can I do that online?
A – If you’re playing in one of our Draft leagues an invoice will be created for you and you can pay that online.

Q – Follow-up question, does that mean I can MY portion of my team fee online instead of paying my captain, right?
A – That’s still incorrect, but thank you for asking that very important question. We are currently not giving teams the ability to split out the team fee into individual payments. We may give the league that functionality in the future, but we are not currently. The team captain that signed up the team online must pay the invoice for the team in full. Everyone has Venmo now, stop ignoring your captain’s request, the notification is RIGHT THERE. I know I still have a red dot from 2017 from my sister trying to collect on beer money for Treehouse she willingly gave me! You can’t send a venmo request for that a week later. She’s never seeing that $48 and I’m never getting rid of that notification.

Q – I paid the fee online, is the spot for my team saved?
A – One of the great things about our new system is that if you are able to register online, that means there is a spot for your team! If you have any questions email (Jason@CACBasketball.com)